Features

Everything a modern support team needs

An AI agent that resolves, a helpdesk that catches what it can't, and the analytics to prove it's working.

Support automation

Named, tuned for your tone and language, and grounded strictly in your own knowledge.

Every message is classified so critical issues surface immediately instead of queuing.

When a human is needed, the conversation is flagged, a ticket opens and your team is emailed.

Search and filter by status: open, AI handling, human required or resolved.

Reference, subject, priority, status, assigned agent and timestamps in one view.

Owners, admins and agents with permissions that match their responsibility.

Create, edit, categorise, search, publish and unpublish the content the AI reads.

Logo, brand colour, chat title, welcome message, launcher position and mobile layout.

Resolution rate, escalation rate, response time, ticket volume and AI usage trends.

Access is enforced in the database so one company can never read another's data.

AI and billing credentials never reach the browser. Sensitive calls run on our servers.

Monthly or annual plans through Paddle as merchant of record, with a self-serve billing page.

Create a workspace, paste in a few of your policies, and watch the agent answer the way your team would.