Pricing
Pick the plan that matches your volume
Every plan includes the AI agent, the branded widget, conversations, tickets and your knowledge base. The limits are what change.
Switch to annual billing to save up to 20%.
Starter
For small teams putting AI support live for the first time.
$39/month
- 1,000 AI replies / month
- 1 website
- 2 team members
- 50 knowledge articles
- 90 days history
- AI support agent on your own knowledge
- Embeddable chat widget
- Human escalation to email
- Conversations and tickets
- Basic analytics
No credit card required for the free trial. Your 7 days start only when you click Start trial in your workspace.
Business
For growing support teams that need control and insight.
$89/month
- 6,000 AI replies / month
- 3 websites
- 8 team members
- 500 knowledge articles
- 12 months history
- Everything in Starter
- Escalation rules and priorities
- Full widget customization
- Advanced analytics and trends
- Team roles and assignment
Paid subscription — subscribe from your billing page after your workspace is created.
Growth
For high-volume support operations across multiple brands.
$199/month
- 25,000 AI replies / month
- 10 websites
- Unlimited team members
- Unlimited knowledge articles
- Unlimited history
- Everything in Business
- Remove SupportFlow widget branding
- Priority AI throughput
- Custom escalation workflows
- Priority support
Paid subscription — subscribe from your billing page after your workspace is created.
Compare plans
| Feature | Starter | Business | Growth |
|---|---|---|---|
| AI replies | 1,000 / mo | 6,000 / mo | 25,000 / mo |
| Websites / widgets | 1 | 3 | 10 |
| Team members | 2 | 8 | Unlimited |
| Knowledge articles | 50 | 500 | Unlimited |
| Analytics | Basic | Advanced | Advanced + trends |
| Human escalation | Email + rules | Custom workflows | |
| Widget branding | SupportFlow badge | SupportFlow badge | Removable |
| History retention | 90 days | 12 months | Unlimited |
Subscriptions are billed by Paddle as merchant of record. Prices are in US dollars; applicable taxes are calculated at checkout.